Your health information is guarded at Infuserve America, Inc.
We do not provide information to other companies, allow others to mine for data research, or do anything else for marketing purposes with information concerning you and your treatment.
We are required to:
What is my health information? This includes all the items in your medical record, such as your prescription, your lab work, communications with your physician or nurse, etc. That information is necessary for us to administer our business with you, advise you about your health and bill your insurance. It also includes identifying information, such as your name, phone number, address, social security number, etc.
Information we may disclose to third parties – Occasionally, Infuserve America, Inc. might be required to provide information to a third party not affiliated with your healthcare to complete a transaction or if required by law to do so. Examples of this might be a response to a subpoena or court order, judicial process, regulatory authorities or law enforcement. Additionally, we may disclose information to the FDA (Food and Drug Administration) of adverse events with respect to supplements, products or post marketing surveillance information to enable product recalls, repairs or replacements. We also may disclose information about you as required to medical examiners, coroners, or funeral directors to allow them to perform their lawful duties. If you are an organ donor, we may disclose health information about you to organizations that help with procurement and transplantation.
Use of your health information – Infuserve America will use your healthcare information to provide you with prescribed supplies, medication and services. We may need to communicate with other health professionals to coordinate your care. We disclose information on a need to know basis only. We may also need to disclose information to obtain payment for services, when you have authorized us to do so. We may communicate with you via telephone, e-mail, or mailings. We will deliver medication to the address you have specified via courier or delivery company. We may also leave messages on your telephone regarding your shipment, unless you specify otherwise.